RTOs must handle various tasks post-registration, such as annual declarations, AVETMISS reporting, and marketing compliance, but validation usually presents the biggest challenge.
Even though we’ve written about validation several times, let's revisit its definition. ASQA calls validation a quality review of the assessment process.
Validation involves verifying which areas of an RTO's assessment process are correct and highlighting where improvements are needed. Understanding its key components makes the task less intimidating.
According to Clause 1.8 of the SRTOs 2015, RTOs must ensure their assessment systems, including RPL, comply with the training package requirements and are conducted according to the Principles of Assessment and Rules of Evidence.
As per the standards, two kinds of validation are required.
The first type of assessment validation checks that your RTO's assessment aligns with the training package requirements in your scope.
The second validation ensures assessments are conducted according to the principles of assessment and rules of evidence.
Thus, validation is performed both prior to and following the assessment. The first type, assessment tool validation, is the focus here.
Breaking Down the Two Types of Assessment Validation
Assessment Validation Unpacked
As mentioned earlier and in our earlier blog entries, validation is divided into two parts: (1) assessment tool validation and (2) post-assessment validation.
Pre-assessment validation or verification, also known as assessment tool validation, relates to the first part of the clause, ensuring all unit requirements are met and workbooks are 100% compliant.
In contrast, post-assessment validation focuses on the implementation, requiring Registered Training Organisations to conduct assessments according to the Principles of Assessment and Rules of Evidence.
Our focus here will be on assessment tool validation.
The Process of Assessment Tool Validation
Having reviewed the two types of validation, let’s dive into the specifics of assessment tool validation.
Timing for Conducting Assessment Tool Validation
The objective of assessment tool validation is to ensure that all elements, performance criteria, and performance and knowledge evidence are addressed by your assessment tools.
This means that whenever new learning resources are acquired, you must perform assessment tool validation before student use.
You don’t have to wait for the next scheduled validation in your 5-year cycle. Validate new resources right away to ensure they are ready for students.
Nonetheless, there are other reasons to conduct this type of validation. Perform assessment tool validation when you:
- resources are updated by you
- new training products are added on scope
- review your course against training product updates
- identify your learning resources as a risk during your risk assessment
The Australian Skills Quality Authority employs a risk-based approach for regulating RTOs and expects regular risk assessments. Therefore, student complaints about learning resources are an ideal time to conduct assessment tool validation.
Which Training Products Should You Validate?
Bear in mind, this validation is meant to ensure all learning resources are compliant before use. All RTOs are required to validate all unit resources.
Starting Assessment Tool Validation: What You Need
Learning Materials
To conduct assessment tool validation, you will need the entire suite of your learning resources:
Mapping tool – begin with this document. It details which assessment items correspond to unit requirements, aiding faster validation.
Learner/student workbook – check its suitability as an assessment tool during validation. Ensure instructions are clear and answer fields are sufficient. This is a common issue.
Assessor guide/marking guide – verify that instructions for assessors are comprehensive and clear benchmarks for each assessment item are included. Clear benchmarks are key to reliable assessment outcomes.
Other related resources – could include checklists, registers, and templates developed apart from the workbook and marking guide. Validate them to confirm they fit the assessment task and meet unit requirements.
Validation Team
Clause 1.11 defines the requirements for validation panel members, stating validation can involve one or more individuals. RTOs usually require all trainers and assessors to be present, sometimes including industry experts.
The members of your validation panel must collectively have:
Relevant vocational competencies and industry skills applicable to the unit being validated
Up-to-date knowledge and skills in vocational teaching and learning
Either one of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or the next version
Validation instrument/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
Having a validation tool supports the validation process and documentation. It simplifies understanding how each assessment item maps to each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
It can also serve as proof that you have validated your resources before allowing students to use them.
Although ASQA does not recommend or require a specific template for assessment tool validation, numerous templates can be found online. These tools typically have validators examine the tools holistically to determine if they meet the principles of assessment.
Assessment Principles Form Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While these templates facilitate the validation process, they can result in judgment errors due to the limited space for comments on each assessment item.
We strongly recommend using a more detailed template to inspect each unit requirement and the assessment items that map to them. Here is an example:
Element Performance Criteria Assessment Guidelines Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What Needs Checking?
As stated in our blog post Common Problems In Assessment Tools, you must ensure your assessment tools allow trainers to adhere to assessment principles and evidence rules.
Principles of Assessment
Fairness – Does the assessment provide equal opportunity and access to all participants?
Flexibility – Are multiple options available in the assessment to demonstrate competence based on different needs and preferences?
Validity – Does the assessment assess what it is intended to assess? Is it a valid tool for measuring the required skill or knowledge?
Reliability – Will the assessment achieve consistent results every time, no matter who conducts the training? Will different assessors consistently decide on skill competence?
Rules of Evidence
Validity – Is the evidence verifying that the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there enough evidence to confirm the learner has the required skills and knowledge?
Authenticity – Does the assessment tool ensure that the work is the candidate’s own?
Currency – Do the assessment tools correspond to current units of competency and industry practices?
Although these are regularly covered in VET professional development and nationally recognised training, numerous tools still struggle to meet these requirements.
To prevent employing learning resources that miss some unit requirements, be sure to follow these guidelines:
Follow Through with Actions
Pay close attention to the verbs in the unit requirements and ensure they are addressed by the assessment item. For instance, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement requires students to:
Perform each of the following activities at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication according to service and regulatory requirements:
nappy changing
prepare bottles, bottle-feed babies, and clean equipment
prepare solid food and feed babies
appropriately respond to infant signs and cues
prepare babies for sleep and settle them
monitor and foster age-appropriate physical exploration and gross motor skills
Having students describe changing nappies for babies under 12 months doesn’t directly address the unit requirement. Unless it’s meant to assess underpinning knowledge (i.e., knowledge evidence), students should be performing the tasks.
Plurals Matter!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Notice the numbers. In our CHCECE032 example, one unit requirement asks students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby is not sufficient.
All Requirements or Not Competent
Observe the lists. As mentioned above, if students perform only half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Add More Specificity
Each assessment item must include clear and specific benchmark answers to guide the assessor’s judgment on the student’s competence. Hence, ensure your instructions are check here clear and not confusing for students or assessors. For instance:
What kind of information can be included in a work package?
What types of information can be included in a work package?
Possible answers include:
Obligatory resources
Pertinent costs
Time frame for activities
Designated duties and responsibilities
If an assessment item demands multiple answers, specify how many answers a student must provide. This ensures your assessment is reliable, and the evidence gathered is valid.
The same applies to assessment items with double-barrelled questions or those asking for multiple answers simultaneously. These can confuse both students and assessors, as shown in the sample question below:
Name a hazard and/or environmental issue in the workplace and choose the most effective hazard control hierarchy.
Answers might include, but are not limited to:
Weather conditions – isolating the work area, engineering, personal protective equipment
Work area and ground conditions – eliminating hazards, isolating, engineering
People – isolation, use of engineering controls, administrative controls
Structural hazards – substitution, isolating, engineering controls
Chemical hazards – isolating, use of engineering controls, administration
Equipment or machinery – isolation, use of engineering controls, administration
Avoiding double-barrelled questions makes it easier for students to answer and for assessors to judge competence accurately.
Given these requirements, you might wonder, “Don’t learning resource developers offer audit guarantees?” But these guarantees require waiting for an audit before rectifying noncompliance. This impacts your compliance history, so it’s better to take a safe and compliant route.